GIVEN BELOW USER AGREEMENT FOR ACCESSING AND USING WEBSITE AND OR IPAYMU.COM SERVICE. BY ACCESSING ANY PAGE OF THE WEBSITE AND OR USING IPAYMU.COM SERVICE YOU UNDERSTANDS AND AGREE TO BOUND WITH THE USER AGREEMENT. IF YOU DO NOT AGREE WITH THIS AGREEMENT, PLEASE DO NOT ACCESS THE WEBSITE AND OR USE THE SERVICE OF IPAYMU.COM. THE USER AGREEMENT IS:

Interpretations:
Any definition given below which are being used in this Agreement shall have corresponding interpretation given toward the said definition, except if the particular sentence in this Agreement expressly establish otherwise:

• User is legal entity and or if authorized to act for and on behalf of your company/or other organization / institution and or for the benefit of whom acting to agree upon all terms and conditions of this Agreement. Company is PT. Inti Prima Mandiri Utama as creator, developer, owner and party legally operating the website and or IPAYMU.COM service for the purpose of payment, receiving, fund withdrawal transaction, and transfer between Users as well as other matters related with the intellectual property, economical profit rights and other rights legally and validly owned based on the prevailing laws for the operation and or service of IPAYMU.COM website. Transaction is exchange or transfer activity whether in the form of money by means of online payment System. Online payment system is iPaymu Electronic On-Line Payment System whether static or mobile application and is not intended for the purpose of money or fund management and not intended for the purposed of banking activity, on which all legal rights and authorities owed to the Company and can be used by the User to perform on-line transaction based on the Agreement.
• Perusahaan adalah PT. Inti Prima Mandiri Utama selaku pencipta, pengembang, pemilik dan pihak yang secara hukum sah mengoperasikan website dan atau layanan IPAYMU.COM untuk tujuan transaksi pembayaran, penerimaan, penarikan dana, dan transfer antar Pengguna (user)  serta hal-hal lain yang terkait dengan hak atas kekayaan intelektual, hak atas keuntungan ekonomis dan hak-hak lain yang dimiliki secara sah dan benar berdasarkan hukum yang berlaku atas pengoperasian website dan atau layanan IPAYMU.COM.
• Transaksi adalah suatu kegiatan pertukaran atau perpindahan baik berupa uang yang dilakukan menggunakan Sistem pembayaran online
• Sistem pembayaran online adalah Sistem Pembayaran Elektronik On-Line iPaymu baik yang diam (statis) maupun aplikasi yang bergerak (mobile application) dan bukan untuk tujuan pengelolaan uang atau dana dan bukan kegiatan perbankan, yang segala hak dan wewenang berdasarkan hukum dimiliki oleh Perusahaan yang dapat digunakan oleh Pengguna untuk melakukan transaksi on-line berdasarkan Persetujuan

Registration

• User intending to use the website and or service of IPAYMU.COM for the purpose of payment, fund transfer and other transaction is obligated to firstly apply/register on-line in: www.ipaymu.com . User is obligated to provide data/or informations required to be able to use the website and or IPAYMU.COM services for the purpose of payment transaction, receiving, fund withdrawal, and transfer between User truthfully.
• Every registration approved by the website and or IPAYMU.COM service for the purpose of payment transaction, receiving, fund transfer, and transfer between User, the User will have Virtual Account. The Company is entitled to reject every registration made through the website Usage and or IPAYMU.COM service for payment transaction purpose, receiving, fund withdrawal, and transfer between User which considered inappropriate with the conditions required without providing the reason of such rejection.

Verification and Certification

• User is obligated to comply and observe the Verification process perform in accordance with the Money Laundring Criminal Action and other Laws and Regulations prevailing in Indonesia.
  iPaymu berhak menolak permohonan Verifikasi atau Sertifikasi dari Pengguna (user) iPaymu apabila:
  1.Datas sent is not in accordance with the conditions required.
  2.The business activity perform by the User is included in the category of Indemnification and Restriction of responsibility which mentioned in this Agreement as well as other prohibitions of actions stipulated under the TERMS AND CONDITIONS

User Classification

User as referred to in this Agreement shall be differentiated/classified as given below:

• Personal user is individual User who is going to use all service on debit. In the initial stage of registration the account type is Personal Unverified, after performing data verification by sending scanned copy of identification card document and bank account saving number of the User truthfully consequently the account type shall change in accordance to the initial registration (Elimininating Unverified). Therefore the Personal User without enjoying the receiving transaction facility, payment, transfer between User and fund withdrawal within 7 (seven) days as of the application through website and or IPAYMU.COM service.
• The Business Used is legal entities which will use all services on Debit. At the initial stage of registration the account type will be Unverified. Business, after performing data verification by sending document scan of identification card and bank account saving number, Tax File Number (NPWP), Company Business Permit (SIUP), Business Registration (TDP) from User truthfully consequently the account type will change in accordance to the initial registration (Eliminating Unverified). Therefore the Personal User can enjoy the receiving transaction facility, payment, transfer between User, as well as fund withdrawal with 3 (three) days liquidation as of the application date through the website and or IPAYMU.COM service.
• Enterprise user is User which is a legal entity able to use all services on Debit and Credit card. In the beginning of the registration the type of account will be Unverified Enterprise, after completing data verification by sending documents scanned copy of identification card and bank account saving number, Tax File Number (NPWP), Company Business Permit (SIUP), Business Registration (TDP) from the User truthfully subsequently the account type will change in accordance to the initial registration (Eliminating Unverified). User shall have the privellege to enjoy all transaction facility available in the website and or IPAYMU.COM service, where fund withdrawal can be made without restriction providing that the fund is available in the Virtual Account and regulated separately in a User cooperation Agreement. The arrangement of user cooperation Agreement which is regulated separately is an integrated inseparable and binding part of this user agreement. Terms and conditions which govern under this User Agreement shall prevail, to the extent that the User Cooperation Agreement does not specifically provide it.

Transaction Cost

• The Transaction cost is cost which automatically charged to the Merchant for every purchase Transaction using the website facility and or IPAYMU.COM service. The amount of cost charged based on the Bank channel used (click here) of the total transaction amount.
• The cost of fund withdrawal is cost which automatically charged to the User intending to perform fund Overbooking from iPaymu account to User’s bank account by using website facility and or IPAYMU.COM. The amount of cost charged for the fund Overbooking service from the iPaymu accoung to the bank account is Rp. 10.000,- (ten thousand rupiah) for every minimum withdrawal of Rp. 100.000,- and maximum Rp.2.500.000,- (two million five hundred thousand rupiah).

Suspicious Transaction

• The Suspicious Transaction is a transaction which should be suspected made by the User which is unfair and or unsuitable with the User profile.
• Based on this Agreement the Company reject, cancel, freeze and report every Suspicious Transaction which is unfair and or unsuitable with the User profile without requiring prior approval from the User in any form and or any reason.

Termination of Use and or Service

• On certain consideration according to the Company’s internal policy from time to time or requested, ordered or instructed by the authorized party or based on decision or enactment by the judicial body, arbitral tribunal or authorized party so that the service provision of the website usage and or IPAYMU.COM service for the payment transaction purpose, receiving, fund withdrawal, and transfer between User, whether terminated in whole or partially on temporary or permanent based, without any obligation on the Company to the User, including payment of any compensation, and in the event wherein the Users (i) shall not, and therefore hereby waive and indemnify all rights which it has whether based on this Agreement, based on the law, or others to submit claim, lawsuits, objection, rebuttal or any action against the Company with or as a result of such termination; and (ii) indemnify and protect the Company fully from all claim, lawsuits, objection, or any action which undertaken against the Company, whether by the User or other party, due to the performance of such termination including all consequences incurred thereto.

Confidentiality

• The Parties hereby agrees that all informations related with this Agreement and the performance of this Agreement (hereinafter shall be referred to as “informations”), which received from any of the party (hereinafter for the purpose of this providion shall be referred to as “Receiving Party”) from the other party (hereinafter for the purpose of this provision shall be referred to as “Delivering Party”), must be treated as confidential information and which confidentiality must be kept, The Informations’ Receiving Party is prohibited and not allowed to deliver, disclose, or expose such Informations to the third party by any means without the prior written approval from the Delivering Party. For the purpose of this Agreement, and information is not categorized as confidential information if such informations: (a) already available for public or owned by the public (public domain) apart from the above mentioned violations against this Agreement; or (b.i) known or is already within the possession of the Receiving Party prior to the delivery of the corresponding Informations by the Delivering Party, and (b.ii) is not obtained directly or indirectly from the Delivering Party; (c) lawfully obtained by the Receiving Party from third party who was the permission to disclose; or (d) required based on the provisions of law or by the court, arbitration tribunal or bodies or other judicial institution or by the authorized party (by any means) to be disclosed/presented.
• The standard to keep informations’confidentiality enacted by the Receiving Party is a standard at the implementing level by the Receiving Party to prevent disclosure, publication or distribution of its own confidential information. In the event the Receiving Party requested or required based on the prevailing law or by the court, arbitral tribunal or other judicial bodies or authorized party (by any means) to disclose/presented Confidential Informations, Receiving Party shall notify the Receiving Party regarding the request or requirement as well as data, document and or requested or required informations for disclosure/presentation. The obligation to keep confidentiality shall remain valid regardless of the termination or cancellation of this Agreement, for a period of 1 (one) year as of the termination or cancellation of this Agreement. The Receiving Party shall be indemnified from all responsibilities and lawsuits and shall be hold harmless in the event that the Information provided proven to be incorrect, false or falsified and used for activity which violates the prevailing moral norms and legal norms, without having to advise and obtain any approval from the Delivering Party.

Responsibility Indemnification and Restrictions

• The company is not obligated and or providing compensation toward, and User is obligated to protect, defense and indemnify and hold the company fully harmless from and against, anything which directly or indirectly related with the website User and or IPAYMU.COM service for the purpose of the payment transaction, receiving, fund withdrawal, and transfer between Users or part thereof by the User, including any damage (including specific damage and consequential damage) which directly or indirectly caused by action, performance, mistake or negligence of the User which is, or may, damage, unpleasant, or inconvenient for other party wherein such action, performance, mistake, or negligence done or occurred by using or utilizing the website and or IPAYMU.COM service for the payment transaction purpose, receiving, fund withdrawal, and transfer between User of part thereof, including but not limited to receive of fund for money laundering, intellectual property violation, violation against civalry, moral or public order or legal norms or crimes or violation, pornography action or pornaction or prostitution, gambling, transaction failure caused by the failure or network disconnection and or internet connection, third party software use, disruption of network and bank system etc.
• The company is not responsible to the User for the incidental loss or consequence resulting from:
  1.Violation of payment or agreement;
  2.Transfer error;
  3.Delay of transfer;
  4.Inapropriate transmission with the confirmed condition;
  5.Use of website and or IPAYMU.COM service for the payment transaction purpose, receiving, fund withdrawal, and transfer between user or every other violation against the agreement or obligations between them and the User.
• The company is not responsible or obligated against any kind of damage (directly, indirectly, specific or consequential), loss, shame, goodwill cost or loss of profit which you born or suffered by reason or in relation to the followings:
  1.IPAYMU.COM website is not available;
  2.Every access, Use or incapability to acces or use the IPAYMU.COM website and/or other website which connected to IPAYMU.COM websites.
  3.Failure, delay of transmission, disruption, mistage, negligence, or any damage of the device, software, server or terminal of the Company or merchant;
  4.Attack or disturbance of computer virus, corruption, worms or by somebody;
  5.Improper use or illegal use of this website, your PIN or your other security code;
  6.The extraction and fulfilment of each of your request or instruction through IPAYMU.COM website or merchant’s website.
  7.Inaccuracy, mistake, defect of any content in the IPAYMU.COM website or any other website which is connected with IPAYMU.COM;
  8.Every damage or operationa defect of your computer terminal, system or software which used in accessing IPAYMU.COM website;
  9.Any negligence, delay of performance or non-performance of merchant or third party or from anyone from whom you purchase or engaged with for the provision of goods or services offered or available in the merchant’s website, including but not limited to the product delivery obligation which is on delay or non-delivery;
  10.Cancelation or change of your request, data or information sent by you for the Company or merchant’s website.
• In the event of a systemin error and or transaction failure consequently iPaymu and bank as fund collector can jointly and severally responsible.

Force Majeure

• For the purpose of this Agreement, force majeure shall means all events, circumstances/conditions or events which occurred beyond the ability, power or reasonable control and not caused due to the mistake, and events, circumstance/condition or the said events encumber, hinder or delay the performance of obligations under this Agreement.
• What enacted or categorized as force majeure shall include among others: natural disaster, such as flood, land slide, volcano eruption, twister, storm, earth quake or lightning, contagious disease, insurgency, riots, unrest, war (whether announced or not), military action, fire, embargo, strikes, sabotage, electricity inaccessibility, telecommunication network disruption whether terrestrial or extra-terestrial (outer space), which caused due to events occurring in the outer space which including but not limited to sun-outage, solar eclipse, astronomy events or meteorit events, issuance/constitution of decision, policy, regulation or performance of certain action by the authorized party which encumber, hinder or delay the direct performance of obligation based on this Agreement, non fulfillemnt or performance of obligations in accordance to this Agreement, which shall not include the responsibility to make payment of websites utilization and or IPAYMU.COM service for the transaction payment purpose, receiving, fund withdrawal, and transfer between Users, shall not be regarded as breach of agreement or violation against this Agreement if such action considered as force majeure.
• Force Majeure events can not be the basis of reason or ground to demand for compensation. Every loss suffered or experience as a result or due to the occurrence of force majeure events is not and not becoming the other party responsibility.

Application of Privacy and Security Policy, Terms and Conditions

• Privacy and Security policies, terms and conditions as had prevail as the company policy available in the website and or IPAYMU.COM service shall valid as the prevailing law and binding against the Users and is an integrated and inseparatable part of this Agreement.

Language

• Language which used in this Agreement shall be Bahasa Indonesia, and if this Agreement is translated into a foreign language the interpretation and understanding of this Agreement shall remain using and referred to Bahasa Indonesia.

The prevailing Laws

• This Agreement is prepared/drafted and performed from and construed based on the laws of the Republic of Indonesia.

Severability

• In the event that any provision of this Agreement or part thereof is considered invalid, inapplicable, un-enforceable, against the prevailing laws or incompliance with the general policy based on the prevailing laws provision, consequently such un-enforceability, contradictory or incompliance only applicable to the said provision or part of the particular provision, while the validity, enforceability and implementation of other parts of the provisions as well as other provisions of this Agreement shall not be influenced or upset and therefore shall remain valid entirely.
• In such events, the Parties are obligated to sign the required documents to ensure that the provision or part thereof invalid, in-applicable, un-enforceable, contradictory or incompliance as valid, prevail or enforceable or in order to enforce the provisions or new provisions which restore the Agreement as close as possible with the Parties’proposed/intended version or through the initial provisions as well as the purpose/objective of the said provisions.

Dispute Settlement

• In the event of a disagreement or dispute between The Parties in relation or in connection with this Agreement and or other matters which governed within or related to this Agreement and or the performance of and or interpretation of this Agreement, The Parties shall endeavour to settle the disagreement or dispute by consensus through deliberation.
• If the disagreement or dispute is not settled by consensus throught deliveration by The Parties within 30 (thirty) calendar days after the disputed matters notified to the other party by the Party submitting or presenting the disagreement or dispute, consequently one of the Parties shall jointly agree to present the disagreement or dispute to the Arbitration.
• The appointed Arbitration is Indonesian National Board of Arbitration which presides in Jakarta, Indonesia and performed in accordance with the Indonesian National Board of Arbitration (BANI) rules, by 3 (three) arbitrators appointed in accordance to the rules and using Bahasa Indonesia.
• The Arbitration award issued shall be final and binding between The Parties, is not subject for challenge or appeal or any other legal remedies, and shall be legally binding (therefore The Parties declare that it shall not, and therefore shall waive every right which it owns based on any law or jurisdiction, to appeal or submit objection against, or apply for re-investigation or review against a decision which issued or other legal remedies), and can be use as basis for decision or other decision in Indonesia or other jurisdiction.